DELIVERY

Most of JAMEMME products are handmade and made from the highest quality materials. You are able to purchase ready-made models or make a personal order on our website. Exclusively for individual parameters, we create products from leather and stones, including basques. On average, it takes 6 days to process such an order.

The terms increase, depending on the complexity of the order or the number of models that need to be made individually. Also, we may need more days to process an order with an intense caseload at the atelier.

DELIVERY ACROSS UKRAINE

Delivery across Ukraine is carried out by "NOVA POSHTA". Delivery time is 1–2 days. If you want to choose a different delivery method, please let us know when placing an order or write to support@jamemme.com.

WORLDWIDE DELIVERY

Worldwide delivery is carried out by the domestic Ukrainian postal operator Ukrposhta. Delivery time is 9-14 days. If you want to choose a different delivery method, please let us know when placing an order or write to support@jamemme.com.

Please,pay attention! Due to the pandemic, delivery times for orders to some countries may be longer.

PAYMENT

You can place and pay for an order only through our website and the Liqpay payment system. We accept cards from all banks in the world and guarantee the safety of transactions. We do not have partial prepayment or cash on delivery features. Your order will be sent to work only after full payment.

RETURN AND EXCHANGE

Only models purchased at full price, without wear marks and with tags, are subject to return and exchange. You can use an exchange or refund within 14 days from the date of delivery.

Exchange and return are not subject to:

● models purchased at a discount;

● individual orders;

● items that have been worn or have stains.

EXCHANGE AND RETURN PROCEDURE

If the product has tags and wasn’t worn, write to support@jamemme.com and get the address where you shall send the order. Please, send models in the same original packaging they were shipped to you.

REFUND

You will have your money back within two business weeks after we receive your order.