Privacy policy

TERMS AND DEFINITIONS

Site visitor — a person who came to the site: jamemme.com without the purpose of placing an Order.

User — an individual, a Site visitor who accepts the terms of this Agreement and wants to place Orders in the online store jamemme.com

Buyer — a person who accepted the public offer on the terms of this offer, placing orders and purchasing goods from JAMEMME, which are presented on the site jamemme.com, for their personal, household, and other needs that are not related to the implementation of business activities.

Seller — JAMEMME, location Ukraine, Kyiv.

Online store — the official online store of the Seller of JAMEMME, located at the Internet address: jamemme.com, which presents the Products offered by Sellers for purchase, as well as payment terms and delivery of Goods to Buyers.

Website — jamemme.com.

Product — clothing, accessories, and other products offered for sale on the Site.

Order — a properly completed and posted demand of the Buyer (filled in the appropriate fields on the website in the section CART, CHECKOUT) for the purchase and delivery to the specified User.

Acceptance – Acceptance of this Public offer is considered to be the Buyer’s execution of an order for Goods in accordance with the terms of the Public Offer.

1. GENERALITIES

1.1. The seller sells Products through the online store at the following address: jamemme.com

1.2. By ordering Products through the online store, the User agrees to the terms of selling goods set out below (hereinafter — the terms of selling goods). In case of disagreement with this Public Offer, the User must immediately stop using the service and leave the site jamemme.com

1.3. These terms of selling goods, as well as information about the Product presented on the Site, are a public offer in accordance with article 641 and paragraph 1,2 of the Civil code of Ukraine. Relations in the field of consumer protection are regulated by the Civil code of Ukraine Law “On consumer protection”.

1.4. The public offer can be changed by the Seller unilaterally without notifying the User/Buyer. The new version of the Public offer comes into force after its publication on the Site and applies to any Order made after publication unless otherwise provided by the terms of this Public Offer.

1.5.1. The public offer is recognized as accepted by the Site Visitor / User / Buyer from the moment the Buyer places an Order without authorization on the Site, as well as from the moment the Buyer accepts the Order through the Site’s ORDER FORM page, which opens if you go to the PLACE AN ORDER page in the SHOPPING CART section.

1.5.2. The agreement concluded on the basis of the Buyer’s acceptance of this offer is an accession agreement to which the Buyer joins without any exceptions and/or reservations.

1.5.3. The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement. The buyer who purchased the product from the Seller’s online store (who placed an order for the product) is considered as a person who entered into a relationship with the Seller under the terms of this Agreement.

1.6. The retail purchase and sale agreement is considered to be concluded from the moment the Seller issues the Buyer a cash or sales receipt or other document confirming the payment for the goods.

1.7. By informing the Seller of your e-mail (e-mail address) and phone number, the Site Visitor (User / Buyer) agrees to the use of these means of communication by the Seller, as well as third parties engaged by them for the purpose of fulfilling obligations to Site Visitors, Buyers, for the purpose of sending advertising and informational messages containing information about discounts, upcoming and current promotions and other events of the Seller, the transfer of the order for delivery, as well as other information, directly related to the fulfillment of the Buyer’s obligations under this Public offer.

1.8. By placing an Order, the Buyer agrees that the Seller may assign the execution of the contract to a third party while remaining responsible for its execution.

1.9. The buyer can place an order in the online store jamemme.com 24 hours a day, 7 days a week, except for periods of routine maintenance or technical failures.

1.10. Shipping service options, as well as conditions for making a return, are available on the website jamemme.com in the SHIPPING and RETURNS sections.

1.11. All text information and graphic images of products placed on the Site are the property of the Seller or its contractors. Viewing information or printing pages of the Site is only allowed for personal use.

2. SUBJECT

2.1. The subject of this Public offer is allowing the User to purchase Goods for personal, family, home and other needs that are not related to business activities presented in the catalog of the online store at the following address jamemme.com, by purchasing an Item.

2.2. This Public offer applies to all types of goods and services presented on the Site, as long as such offers with a description are present in the catalog of the online store.

3. Product and purchase order

3.1. Registration on the Site is not mandatory for Ordering.

3.2. The seller is not responsible for the accuracy and correctness of the information provided by the User while ordering the product.

3.3. Communication between the User / Buyer and managers and other representatives of the Seller must be based on the principles of generally accepted morality and communication etiquette. It is strictly forbidden to use obscene words, swearing, offensive expressions, as well as threats and blackmail, regardless of the form and to whom they were addressed.

3.4. If the Goods ordered by the Buyer are not available in the seller’s warehouse, the seller has the right to exclude the specified Product from the Order / cancel the Buyer’s Order, notifying the Buyer by sending an appropriate email to the address specified by the Buyer during registration.

3.5. Photos accompanying the product are simple illustrations for it and may differ from the actual appearance of the Product due to varying technical properties of different screens. The accompanying Product descriptions/characteristics do not claim to be exhaustive and may contain typos. To obtain additional information about the product, the Buyer should contact the Seller via the email address specified in the CONTACTS section.

Some designs may feature the different sewing accessories due to the original sewing accessories being out of stock at the moment of placing an order.

3.6. In case of cancellation of a fully prepaid Order, the cost of the canceled Product is refunded by the Seller to the Buyer in the same manner in which the Product was paid for.

3.7. The Buyer’s order is fulfilled in accordance with the procedures specified on the website in the SHOPPING CART section.

3.8. The buyer is fully responsible for providing incorrect information that resulted in the Seller’s inability to properly fulfill its obligations to the Buyer.

3.9. After placing an Order on the Site, the Buyer is provided with the information about the expected delivery date via email sent to the address specified by the Buyer during registration, or via phone. The Manager serving this Order clarifies the details of the Order, agrees on the delivery date, which depends on which delivery method is selected, which legal entity/individual entrepreneur will deliver, the availability of ordered Goods in the Seller’s warehouse, and the time required for processing and shipment of the Order.

3.10. The delivery date of the Goods may be changed unilaterally by the Seller if there are objective reasons, in the Seller’s opinion.

CONTACTING JAMEMME

If you have questions or concerns regarding this Agreement or would like to update your preferences or information we have about you, please contact us at support@jamemme.com. We will do our best to promptly respond to your request.